Cookie Policy
Last Updated: May 07, 2026
Company: TACPLAY EUROPE S.L.
Website/App: www.tacplay.eu
This Cookie Policy explains how TACPLAY EUROPE S.L. ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our website at https://www.tacplay.eu ("Website"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
We comply with:
- General Data Protection Regulation (GDPR)
- ePrivacy Directive
By continuing to use TACPLAY, you will be asked to consent to the use of cookies as described in this Policy.
1. WHAT ARE COOKIES?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, TACPLAY EUROPE S.L.) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
They help us:
- Ensure the Platform works correctly
- Improve user experience
- Analyse performance
2. WHY DO WE USE COOKIES?
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Website for advertising, analytics, and other purposes.
3. TYPES OF COOKIES WE USE
3.1 Strictly Necessary Cookies (No Consent Required)
These cookies are essential for the Platform to function. Without these cookies, TACPLAY cannot operate properly.
- Login/authentication
- Booking session management
- Security and fraud prevention
3.2 Performance & Analytics Cookies (Consent Required)
Used to understand how users interact with TACPLAY.
Examples:
- Page views and navigation behaviour
- Feature usage (e.g., bookings, teams, rankings)
- Error tracking
We may use tools such as:
- Mixpanel
3.3 Functional Cookies (Consent Required)
These enhance your experience:
- Remembering preferences
- Language settings
- Saved filters (e.g., preferred fields or game types)
3.4 Payment & Security Cookies (Strictly Necessary)
Used during transactions:
- Fraud detection
- Payment session validation
Payments are processed via:
- Stripe
3.5 Marketing Cookies (Consent Required) (Only if implemented later)
Used to:
- Deliver relevant ads
- Track campaign performance
These will only be activated with your explicit consent.
4. HOW DO WE USE COOKIES?
We use cookies to:
- Enable bookings and secure login
- Improve platform performance
- Analyse user behaviour
- Personalise your experience
5. LEGAL BASIS FOR COOKIES
Under EU law:
- Strictly necessary cookies → do not require consent
- All other cookies → require your prior consent
You can withdraw consent at any time.
6. COOKIE RETENTION
Cookies are stored for different durations:
- Session cookies → deleted when you close your browser
- Persistent cookies → stored for a defined period (e.g., 30–365 days)
7. MANAGING YOUR COOKIE PREFERENCES
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Preference Center below. The Cookie Preference Center allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
You can also manage cookies by:
- Using our cookie banner/settings tool below
- Adjusting browser settings
- Deleting cookies manually
Note: Disabling essential cookies may affect platform functionality.
How can I control cookies on my browser?
As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following browsers are commonly used:
- Chrome
- Internet Explorer
- Firefox
- Safari
- Edge
- Opera
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:
- Digital Advertising Alliance
- Digital Advertising Alliance of Canada
- European Interactive Digital Advertising Alliance
Cookie Preferences
Strictly Necessary
Required for login, booking sessions, and platform security.
Performance & Analytics
Helps us understand page usage, feature interactions, and errors.
Functional
Remembers preferences, language settings, and saved filters.
Marketing
Only enabled later if marketing tools are implemented.
8. OTHER TRACKING TECHNOLOGIES
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them.
This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns.
Flash Cookies / Local Shared Objects
Websites may also use so-called "Flash Cookies" (also known as Local Shared Objects or "LSOs") to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications.
9. DO YOU SERVE TARGETED ADVERTISING?
Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements.
The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.
10. THIRD-PARTY COOKIES
Some cookies are set by third parties, including:
- Stripe
- Mixpanel
These providers process data in accordance with their own privacy policies.
Privacy & GDPR
TACPLAY complies with GDPR and ePrivacy regulations. We only store non-essential cookies with your explicit consent. For more details, see our Privacy Policy.
11. CHANGES TO THIS POLICY
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated. Changes will be communicated via:
- Website/app notification
- Updated "Last Updated" date
12. CONTACT
If you have any questions about our use of cookies or other technologies, please contact us:
TACPLAY EUROPE S.L.
13 Av. de la Encarnación, Bloque1, Esc1, 6C
Fuengirola, Malaga 29640, Spain
Phone: (+34) 625 025 833
Email: info@tacplay.eu